At Barz Casino, we take the protection of your personal data very seriously. This Privacy Policy explains how White Hat Gaming Limited, operating as Barz Casino, collects, uses, stores, and shares your personal information when you access our website at barz-casino.me.uk or use any of our services. We are committed to complying with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and all other applicable data protection legislation.
By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions regarding how we handle your personal data, please contact our Data Protection Officer at support@barz-casino.me.uk. This policy was last updated in March 2026.
1. Data Controller
The data controller responsible for your personal information is White Hat Gaming Limited, a company registered in Malta with registration number C73232, with its registered office at 85 St. John Street, Valletta, VLT 1165, Malta. We hold UK Gambling Commission licence number 52894 and Malta Gaming Authority licence MGA/B2C/370/2017. As the data controller, we determine the purposes and means of processing your personal data.
Our Data Protection Officer can be contacted at support@barz-casino.me.uk for any queries related to data protection, privacy rights, or the processing of your personal information. We are committed to responding to all data protection enquiries within one calendar month, in accordance with our legal obligations.
2. Personal Data We Collect
We collect personal data that you provide directly to us during the registration process and throughout your use of our services. This includes your full name, date of birth, residential address, email address, telephone number, username, and password. During financial transactions, we collect payment card details, e-wallet information, bank account details, and transaction history. For KYC verification purposes, we may collect copies of identification documents such as passports, driving licences, utility bills, and bank statements.
We also collect data automatically when you interact with our website. This includes your IP address, device type, browser type and version, operating system, referring URLs, pages visited, time spent on each page, clickstream data, and geolocation data. We use cookies and similar tracking technologies to gather this information, as described in our Cookie Policy. Additionally, we may collect information about your gambling activity, including games played, bets placed, wins, losses, and bonus usage, to comply with our regulatory obligations and enhance your experience.
3. Legal Basis for Processing
We process your personal data on the basis of one or more of the following legal grounds: (a) contractual necessity, where processing is required to fulfil our obligations under the Terms & Conditions and provide you with our gambling services; (b) legal obligation, where we are required by law or regulation to process certain data, including anti-money laundering checks, age verification, responsible gambling obligations, and tax reporting requirements; (c) legitimate interests, where processing is necessary for our legitimate business purposes, such as fraud prevention, security, service improvement, and marketing analytics, provided that such interests are not overridden by your fundamental rights and freedoms.
Where we rely on consent as the legal basis for processing, such as for the sending of marketing communications, you have the right to withdraw that consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to the withdrawal. You may withdraw consent by updating your marketing preferences in your account settings, by clicking the unsubscribe link in any marketing email, or by contacting us at support@barz-casino.me.uk.
4. How We Use Your Data
We use your personal data to create and manage your account, process deposits and withdrawals, verify your identity and age, provide customer support, and deliver our gambling services. Your data enables us to comply with our regulatory obligations, including anti-money laundering requirements, responsible gambling monitoring, and reporting to the UK Gambling Commission and the Malta Gaming Authority.
We also use your data to personalise your experience, recommend games and promotions that may interest you, detect and prevent fraud, and improve our website and services. Where you have given consent, we may use your email address and other contact details to send you marketing communications about our latest offers, promotions, and new game releases. We analyse aggregated, anonymised data to understand usage patterns, optimise our platform, and inform business decisions.
5. Data Sharing and Third Parties
We may share your personal data with trusted third parties who assist us in operating our business and providing our services. These include payment processors and financial institutions for transaction processing, identity verification and KYC service providers, game software providers, cloud hosting and IT infrastructure providers, customer support platforms, and marketing and analytics service providers. All third-party processors are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may also disclose your personal data where required by law, regulation, or court order; to the UK Gambling Commission, the Malta Gaming Authority, or other regulatory bodies; to law enforcement agencies in connection with the investigation of criminal activity; and to our professional advisers, including lawyers, auditors, and insurers. We do not sell your personal data to third parties for their own marketing purposes.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with our legal and regulatory obligations, and protect our legitimate business interests. Account data is retained for the duration of your relationship with us and for a minimum of five years following account closure, in accordance with anti-money laundering legislation and the UK Gambling Commission's requirements.
Transaction records are retained for a minimum of five years. KYC documentation is retained for five years following the end of the business relationship. Marketing consent records are retained for the duration of your consent plus two years. After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you. If you request account closure, we will retain only the minimum data required by law.
7. Your Rights Under Data Protection Law
Under the GDPR and the UK Data Protection Act 2018, you have the following rights in relation to your personal data: the right of access (to obtain a copy of the personal data we hold about you), the right to rectification (to request correction of inaccurate or incomplete data), the right to erasure (to request deletion of your data, subject to legal and regulatory retention requirements), the right to restrict processing, the right to data portability (to receive your data in a structured, commonly used, machine-readable format), and the right to object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at support@barz-casino.me.uk. We will respond to your request within one calendar month. In complex cases, we may extend this period by a further two months, and we will inform you of any such extension. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. You can reach our Data Protection Officer at support@barz-casino.me.uk. Alternatively, you may write to us at White Hat Gaming Limited, 85 St. John Street, Valletta, VLT 1165, Malta. Our customer support team is available 24/7 via live chat and email.
We are committed to resolving any data protection queries promptly and transparently. If you believe that your data protection rights have been infringed, you also have the right to contact the relevant supervisory authority. For UK residents, this is the Information Commissioner's Office (ICO), which can be reached at www.ico.org.uk or by telephone on 0303 123 1113.
